This is the primary Lists overview article. If you need help with troubleshooting, check out the Lists FAQ article here.
Update July 2023:
1. Twitter announced the deprecation of their API to certain access tiers, which resulted in CrowdTangle losing access and the ability to serve Twitter data. You can find more information here.
What are Lists?
Lists are collections of specific Pages, Groups, accounts. Once a list has been set up, you can use it to surface content or perform analytics in CrowdTangle.
*Note: CrowdTangle no longer surfaces Twitter data.
Why Would I Use Lists?
If you wanted to track content from your specific Pages or Accounts (See how the Australian Broadcasting Corporation does this)
If you wanted to track content from your industry
If you wanted to compare your performance to that of your competitors
If you wanted to be notified when certain content is performing well or poorly
To keep track of your beat. (See how Deutsche Welle does this)
How Do I Use Lists?
Creating a List
Lists can added to your dashboard in four ways:
Via the Explore section
Creating a custom List
The Explore Section
Each dashboard has an Explore section with dozens of Lists that have been created by the CrowdTangle team or by your Account Owners. Some Lists are event-specific, others are regional or topical. The lists differ depending on the platform your dashboard is set to. Once you find a list you want to use, you can click on Add- which will copy the list to your own lists:
The Explore Section will tell you how many Pages/accounts are in the List and when it was last updated. Once the List has been added to your own Lists, you can then click on its name on the left-side of your screen and see or modify the Pages/accounts in it by clicking on the "Manage" tab. Explore Lists you have bookmarked are also automatically updated whenever the Explore List is updated by CrowdTangle.
Learn more about the Explore Section here
From there you can use the View Pages/Accounts section to see which Pages/accounts are already in the List or to remove specific ones from the List. You can also add additional Pages/accounts to the List to customize it to your needs.
Create a Custom List
You create an entirely custom list by clicking on "Create List" under the List section of the side navigation bar.
From there, you will be taken to the Add Pages/accounts search bar. This search bar searches the platform that your dashboard is set to (Facebook, Instagram), not the CrowdTangle database. If you add a Page/account that CrowdTangle wasn't previously tracking to one of your Lists, it will be permanently added to the CrowdTangle database for everyone. You can add as many Pages/accounts as you'd like to your List. Each time you add one, CrowdTangle will recommend other similar Pages/accounts as well.
Account Owners have the ability to publish Lists created in their Account's Dashboards to the Explore Section under Manage ---> Advanced Settings. These Lists will be made available to everyone in the Account in the Explore Section, Intelligence Graphs, and Saved Searches.
Tip: In order to pull up a Page, account on an Intelligence graph it must be included in at least one list in one of the dashboards you have access to
You can also add Pages/accounts to existing lists in batches, as opposed to one at a time. To do this, click on the gear icon on the upper right hand corner of CrowdTangle:
From there, you can download a template .csv file with two columns: one for the name of the List you are adding to and one with the Page/account you are adding. After you have filled out the form, save it, and upload it to CrowdTangle. While the batch upload process is usually very fast, large .csv files can take up to a few hours to complete.
Lists can also be imported from other dashboards you have access to. To import a List from another one of your dashboards, start by going to your All Pages List- which will be at the top of your Lists:
From there, click on the "Manage" tab, and then select "Import List". You'll be able to choose a list from any of your dashboards to either import as a new list or to add to an existing list in your current dashboard.
Editing an Existing List
Once a List has been created, anyone with full Dashboard User privileges can edit it. To edit an existing List, simply click on the name of the List under the List section on the left side of your screen. Then click on "Manage".
The View Pages section allows you to see all current Pages/Accounts in the List. From here you can also do three things:
Get History: This option will send you a csv file from CrowdTangle that includes the last 3 months of posting history from that Page/Account
Edit Details: This option allows you to see which Lists this particular Page/Account is a part of. From here you can remove the Page/Account from specific Lists or even add it to another existing List.
Remove: You can either remove the Page/Account from just this List, or you can remove the Page/Account from all of this Dashboard's Lists.
This section allows you to add new Pages/Accounts to the List. This Search bar goes back to the platform itself (Facebook, Instagram, etc), not to CrowdTangle's own database. Any Page/Account you add here will also be added to CrowdTangle's database if it wasn't there already.
Exclude Posts: You can use this option to automatically exclude any posts that contain particular keywords or URLs from this Lists's post stream.
Historical Data: This option will send you a csv file with the last 3 months of posts from every Page/Account on the List.
The Posts Tab will allow you to surface content from the sources in your LIst and analyze their performance. Click here to learn more.
The Leaderboard Tab allows you to rank the performance of each Page, Group, account, in the List. Click here to learn more.
The Notifications Tab allows you to create different types of e-mail and/or Slack notifications based on the List. Click here to learn more.