CrowdTangle will no longer be available after August 14, 2024. Please see our FAQ below for more information.
If you have any questions related to CrowdTangle and troubleshooting, you can reach out to support@crowdtangle.com. For any media inquiries, please reach out to press@meta.com.
Q: Why are you making these changes to CrowdTangle?
Our data-sharing products are evolving alongside technology and regulatory changes. Phasing out CrowdTangle will allow us to focus resources on our new research tools, Meta Content Library & Content Library API, which provide useful, high-quality data to researchers. Meta Content Library was designed to help us meet new regulatory requirements for data-sharing and transparency while meeting Meta’s rigorous privacy and security standards.
Q: Will my product experience be impacted from now until August 14?
You will be able to access CrowdTangle (User Interface and API) and Chrome Extension from now until August 14, 2024. However, you will not be able to add new users to your account. The platform will be in maintenance mode. Platform support via support@crowdtangle.com will target bugs that impact a wide number of users.
Q: Will I still be able to see real-time data in CrowdTangle?
Data in CrowdTangle will continue to be updated in real-time.
Q: What are the specific deprecation dates for: CrowdTangle User Interface, CrowdTangle API, and Chrome Extension?
After August 14, 2024, you will no longer be able to access CrowdTangle’s User Interface, API and the Chrome Extension.
Q: Will I still be able to access historical data in CrowdTangle?
You will still be able to use the Historical Data feature to download data until August 14, 2024.
Q: Will there be any change to the CrowdTangle API rate limits?
The CrowdTangle API rate limits will stay the same until the tool is deprecated. Please see our FAQ on the API for more information on the current rate limits.
Q: Can new users be added to CrowdTangle?
You can no longer add new users to your accounts.
Q: I am a researcher who has previously submitted my application to CrowdTangle and has not been onboarded yet. What new tools can I access?
If you are a researcher who conducts scientific or public interest research and maintains an affiliation with a qualified academic or non-profit institution, you are welcome to apply for access to Meta Content Library. The Inter-university Consortium for Political and Social Research (ICPSR) at the University of Michigan independently processes and reviews applications for access to the tools. The application can be accessed through this form.
Please refer to our developer documentation on Meta Content Library for more detailed product information.
Q: I am from a commercial news organization. What new tools can I access?
Organizations can continue to use Insights within Meta Business Suite, and they may choose to partner with third-parties.
If you are a researcher who conducts scientific or public interest research and maintains an affiliation with a qualified academic or non-profit institution, you are welcome to apply for access to Meta Content Library. The Inter-university Consortium for Political and Social Research (ICPSR) at the University of Michigan independently processes and reviews applications for access to the tools. The application can be accessed through this form.
Q: I am from a fact-checking organization. What new tools can I access?
Fact checking organizations that work with Meta to identify misinformation on our platforms are being onboarded to the Meta Content Library.
Other fact-checking organizations may apply for access to Meta Content Library as follows: Journalists who conduct research and who maintain an affiliation with a qualified non-profit or academic institution. The Inter-university Consortium for Political and Social Research (ICPSR) at the University of Michigan independently processes and reviews applications for access to the tools. The application can be accessed through this form.
Q: I am from an agency or an advertiser. What new tools can I access?
Advertisers can continue to use Insights within Meta Business Suite, and they may choose to partner with third-parties.
Q: Where can I go if I have product questions about the platform?
Please reference the CrowdTangle Help Center and Resources for product documentation. As always, you can also reach out to our Support Team at support@crowdtangle.com for any questions related to product troubleshooting.
Please note the platform will be in maintenance mode. Platform support will also be limited towards bugs that are impacting a wide number of users.
For any media inquiries, please contact press@meta.com.