FAQs and Troubleshooting

A regularly curated list of the most commonly asked questions

Derek Silverman avatar Matt Garmur avatar Carlin Scrudato avatar +5
38 articles in this collection
Written by Derek Silverman, Matt Garmur, Carlin Scrudato and 5 others
Features

FAQ: Page Category Filter

Filter by topics and industries in Search
Will Bleakley avatar
Written by Will Bleakley
Updated over a week ago

FAQ: Local Relevance Filter

Refine CrowdTangle Search results to see posts from Pages or public groups that are highly relevant to a specific city, state or country.
Amber Burgess avatar
Written by Amber Burgess
Updated over a week ago

FAQ: Posts with this video

Gain more insights about when videos have been crossposted and shared.
Will Bleakley avatar
Written by Will Bleakley
Updated over a week ago

FAQ: Discover Top Posts

Learn more about our latest update to Search
Will Bleakley avatar
Written by Will Bleakley
Updated over a week ago

How do you handle Global Pages?

A Global Page is one with a different Page in each country
Matt Garmur avatar
Written by Matt Garmur
Updated over a week ago

FAQ: Video Length

Derek Silverman avatar
Written by Derek Silverman
Updated over a week ago

FAQ: My Saved Searches

How to save a search in CrowdTangle Search.
Will Bleakley avatar
Written by Will Bleakley
Updated over a week ago

FAQ: Page Admin Country Filters

Filter post results by country in lists and search
Will Bleakley avatar
Written by Will Bleakley
Updated over a week ago

FAQ: Downloading Twitter Data

How to download Tweet histories and lists from your Twitter dashboards.
Will Bleakley avatar
Written by Will Bleakley
Updated over a week ago

FAQ: IGTV

We've added IGTV to CrowdTangle. Learn More.
Will Bleakley avatar
Written by Will Bleakley
Updated over a week ago

My Favorites

“My Favorites” section is visible in the side navigation accordions for Lists, Saved Searches, and Saved Posts.
Derek Silverman avatar
Written by Derek Silverman
Updated over a week ago

FAQ: Link Search

What you need to know about searching for URLs
Derek Silverman avatar
Written by Derek Silverman
Updated over a week ago

CrowdTangle Bot

Why we were pinging your web server
Matt Garmur avatar
Written by Matt Garmur
Updated over a week ago